Yes No. Sorry this didn't help. Skip to main content. Site Feedback. Tell us about your experience with our site. Kimberly Z Created on May 25, Outlook is stuck downloading attachments endlessly. How can I stop this?
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I've restarted over and over, but now it just constantly downloads. I also rebuilt the database and made new identities dozens of times in the last few weeks because the software kept crashing. Something happened after a recent Service Pack that messed things up. I fixed the crashing issue by undoing the subfolders in my Inbox folders, but I'm stuck with the constant downloading. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
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I have the same question Start over in a new Identity. Even though some users had what seemed to be a successful upgrade to the SP2 database, issues in the Identity are causing concern.
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I suggest you move to a new Identity. Follow directions here: How to move your data to a new Identity Exchange Basics The Inbox syncs more frequently than any other and should be kept as clean as possible.
Do NOT make subfolders under the Inbox. Any folder with more than a few thousand messages is going to take some time to fully come down when you first sync your account. Due to the design of Outlook's sync engine and how exchange works , you will see the newest messages in a folder at the initial start of sync then the rest of the folder's contents will be back filled before you see any mail that arrives after this point.
This is why it will look like you are not getting new mail when a folder is still going through initial sync. This is also further exacerbated by an Exchange issue where it gets unnecessary change events before the newer mail arrives. If you carefully watch the progress during the sync of a folder with greater than a couple thousand messages, you will see "Updating local Outlook checks the server for updates every minute, any folder that has updates will subsequently be synced.
To start the conversation again, simply ask a new question. This is causing my MacBook Air fan to run and my computer to be hot. If it didn't cause the fan to keep running and the computer to run hot, I wouldn't care.
How to Fix Mail Not Showing Attachments in Mac OS Sierra
It seems that Outlook is running and syncing with the Exchange server just fine, but a couple of weeks ago this problem began. I've searched on the internet and tried some suggestions. It seems there is no permanent solution to this problem. I've also synced my PC with the exchange server and there is problem there. I've emptied the cache etc.
Advanced Exchange account settings for Outlook for Mac
I've cleared Outlook temporary files. I do not know which attachment it is trying to download or how to get rid of it or find it.
I suppose I could compare the Sent folder attachment list on the Macbook to the one on the PC to see if there is a discrepancy. And, I'm about ready to do that, but that seems ridiculous to do. So, does anyone have any suggestions? I can make it stop if I download headers only, but that is only a temporary solution as I need to read my emails and work offline often.
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Jan 3, 4: I have the same issue.